PRIVACY POLICY
1. Purpose of Data Collection
We collect and process personal data to provide, improve, and secure our services.
The legal basis for processing is the execution of the contract between the user and Flip Phone Club, as well as our legitimate business interests and legal obligations.
Your data may be used for the following purposes:
- Processing and managing orders
- Providing customer support
- Managing access to and use of the website
- Verifying and authenticating user information
- Personalizing user experience and content
- Preventing fraud, security breaches, and malicious activity
- Managing disputes and legal claims
- Improving website performance and functionality
- Sending marketing communications (only if consent is given)
- Managing payment processing and transactions
2. Data Retention
We retain your personal data only for as long as necessary to:
- Provide our services
- Comply with legal and regulatory obligations
- Prevent fraud and resolve disputes
Certain data may be retained even after account closure if required for legal, security, or compliance purposes.
3. Data Sharing
Your personal data may be shared with trusted third parties in the following cases:
- Payment providers and financial institutions for transaction processing
- Logistics and shipping partners to deliver your orders
- Technical service providers (hosting, analytics, security)
- Legal or regulatory authorities when required by law
All third parties are required to comply with data protection regulations and ensure appropriate safeguards.
We do not sell your personal data.
4. Your Rights (GDPR Compliance)
Under applicable data protection laws, you have the following rights:
- Right of access – request a copy of your data
- Right to rectification – correct inaccurate data
- Right to erasure – request deletion of your data
- Right to restriction – limit processing under certain conditions
- Right to portability – receive your data in a structured format
- Right to object – object to certain data processing
- Right to withdraw consent – at any time for marketing communications
You may also unsubscribe from marketing emails at any time using the unsubscribe link.
To exercise your rights, contact us at:
📧 contact@flipphoneclub.com
5. Data Recipients & International Transfers
We ensure that all data recipients provide appropriate guarantees in compliance with GDPR requirements.
When data is transferred outside the European Union, we implement appropriate safeguards such as:
- Transfers to countries recognized as having adequate protection
- Standard contractual clauses approved by the European Commission
6. Marketing Communications
Your data may be used to send you promotional content only if you have given your consent.
You can opt out at any time:
- Via the unsubscribe link in emails
- By contacting us directly
7. Cookies Policy
What are cookies?
Cookies are small data files stored on your device when browsing a website.
They are used to:
- Improve website functionality
- Analyze traffic and performance
- Provide personalized advertising
Types of cookies used:
- Google services (Analytics, Ads, Tag Manager, Remarketing)
- Meta (Facebook) (login, social sharing, advertising)
- Pinterest Ads (advertising and audience targeting)
Cookies are stored for a maximum duration of 13 months.
You can manage or disable cookies at any time via your browser settings.
8. Product Representation
Product images displayed on the website are for illustrative purposes only and are not contractually binding.
9. Applicable Law
This Privacy Policy is governed by applicable international data protection laws, including GDPR where applicable.
Any disputes shall be subject to the jurisdiction of the competent courts.
10. Acceptance of Policy
By using this website, you confirm that you have read and accepted this Privacy Policy, including the use of cookies and the processing of your personal data.
11. Contact
For any questions regarding this Privacy Policy or your personal data:
